Supervisors are often promoted due to being high performers but do not receive enough training to prepare them to be successful in these new leadership roles. Supervisors often feel overwhelmed at the idea of moving from an individual contributor role to a people- or department-manager. Managing associates requires a unique skillset that must be nurtured and coached. Not providing the right training and tools for new supervisors can significantly impact the teams they lead.
Successful supervisors need to communicate, coach, and problem-solve effectively. These soft skills are the most overlooked yet probably the most critical. They provide tactical abilities for running meetings effectively, resolving conflicts, and giving and receiving feedback.
This training will give supervisors the tools and tactics they need to succeed in their new role through education, interactive discussion and activities, and a final presentation from each attendee. Participants will leave this training feeling confident and prepared to meet and exceed their performance expectations.
Supervisors role within an organization
Effective coaching skills
Giving and receiving actionable feedback
Data analysis and tools
Delegation and conflict management
Newly promoted supervisors
Supervisors who have been in role but haven’t received training
Supervisors who want to advance their skills and become more effective in their role
Manufacturing, Retail, Health Care, and/or Warehouse and Distribution centers.
$599 per person
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