For the past month, Performance Solutions by Milliken has been working alongside our clients, metaphorically, to enable their Operational Excellence journey even as COVID-19 changed and continues to change the way we live and work. Our first concern is the protection of our Practitioners and our Clients’ employees based on latest understanding and guidance of the virus. Our second is continuing operations  so that we and...Read More

Long before it was a buzz word in everyday consciousness, sustainability was a cornerstone of Milliken’s approach to operational excellence. Evolving from the company’s first-ever recycling policy established in 1901, to today’s holistic view of how every associate owns the health and safety process, alongside how sustainable products can positively impact our world. Milliken has...Read More

Few manufacturers have the internal expertise and resources to address every problem or opportunity. Outside assistance is often required, which can be both good and bad: a consultant can provide insights and tools to solve an urgent problem (good), but the manufacturer may remain unable to solve similar problems on its own — with the...Read More

As manufacturers satisfy demanding customers with high-quality products, perfect deliveries, and value-added service, they face a constant tension: How to do so without increasing costs. Yet in industry after industry, executives are watching margins shrink as expenses rise in a variety of ways: Quality: Product must be reworked, scrapped, or sold at a discount. Safety:...Read More

Customers now expect that anything from anywhere can be purchased, delivered, and maybe even installed overnight. This need for speed at the end of the value stream has raced upstream to its start, with manufacturers and their suppliers struggling to keep up. Fortunately, manufacturers have powerful ways to support their operations as they rush to...Read More

Manufacturing quality matters more than ever, and not simply because it keeps customers happy. In fact, manufacturing leaders have found that quality pays for itself — and then some. Why? Because implementing processes that generate high-quality products avoids both obvious and hidden costs of defects: Rework and scrap costs Warranty and repair costs Discounts to...Read More